Legal notice

LEGAL NOTICE

Last Updated: 24 September 2026

This Legal Notice applies to the website jorvensllate.store and the products, content and services made available through it.

By accessing or using this website, you acknowledge this Legal Notice together with our Terms of Service, Return & Refund Policy, Shipping Policy and Privacy Policy.

1. Website Operator

This website is operated under the trading name:

Jorven Sllate

Website: jorvensllate.store
Email: hello@jorvensllate.store
Market: Australia

For legal, customer service or general enquiries, please contact:

hello@jorvensllate.store

2. Australian Consumer Law

Jorven Sllate supplies products to consumers in Australia and recognises the rights and protections available under the Australian Consumer Law (ACL) contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Nothing contained on this website, in this Legal Notice or in any of our policies is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded.

Products supplied to consumers must comply with applicable consumer guarantees, including requirements relating to acceptable quality, fitness for purpose and correspondence with their description.

Where a product fails to satisfy an applicable consumer guarantee, consumers may be entitled to a repair, replacement, refund, compensation or another remedy depending on the circumstances and applicable law.

3. Website Information

Jorven Sllate takes reasonable steps to ensure that information published on this website is accurate and current.

However, website content may occasionally contain:

  • typographical errors;

  • technical inaccuracies;

  • incomplete information;

  • outdated information; or

  • display errors.

We may correct genuine errors and update website information where reasonably necessary.

Nothing in this section permits us to retrospectively remove rights that have already arisen under an accepted order or applicable Australian law.

4. Product Information

We aim to accurately present our products, including:

  • product descriptions;

  • materials;

  • colours;

  • sizes;

  • measurements;

  • photographs;

  • features; and

  • other relevant specifications.

The appearance of colours may vary slightly depending on:

  • screen settings;

  • device displays;

  • lighting conditions; and

  • photography.

Minor manufacturing variations may also occur where they do not materially alter the product.

Nothing in this section limits your rights where a product is materially different from its description or fails to satisfy a consumer guarantee.

5. Product Images

Product photographs and other visual content are intended to represent our products as accurately as reasonably possible.

Images may include styling elements or accessories that are not included with the product unless expressly stated in the relevant product description.

Customers should review the complete product description before purchasing.

6. Prices

Prices displayed to Australian customers are generally shown in Australian dollars (AUD/A$) unless clearly stated otherwise.

Applicable charges will be disclosed in accordance with Australian law.

Any separate delivery fee applicable to an order will be displayed before the customer completes checkout.

Jorven Sllate may change prices for future purchases at any time.

Price changes will not retrospectively alter the price of an order that has already been accepted, except where permitted by law.

7. Availability

All products are subject to availability.

Displaying a product on our website does not guarantee that it will remain available indefinitely.

If a product becomes unavailable after an order is placed, we will handle the matter in accordance with applicable Australian law and our Terms of Service.

8. Intellectual Property

Unless otherwise stated, the content available through jorvensllate.store is owned by, licensed to or lawfully used by Jorven Sllate.

Protected content may include:

  • the Jorven Sllate name;

  • logos;

  • brand elements;

  • graphics;

  • photographs;

  • product photographs;

  • illustrations;

  • website design;

  • text;

  • product descriptions;

  • videos;

  • icons;

  • layouts;

  • promotional materials; and

  • other creative content.

Such materials may be protected by copyright, trade mark and other intellectual property laws.

9. Permitted Use

You may access and use this website for lawful personal and non-commercial purposes, including browsing and purchasing products.

Unless permitted by law or authorised by us in writing, you must not:

  • reproduce substantial website content;

  • copy our product photography for commercial purposes;

  • distribute our protected materials;

  • modify or create derivative commercial works from our content;

  • sell or license our content;

  • use our branding in a misleading manner;

  • falsely suggest an association with Jorven Sllate; or

  • use our intellectual property for unauthorised commercial purposes.

10. Trade Marks and Branding

The Jorven Sllate name, logo, visual identity and associated branding may constitute intellectual property belonging to or used by Jorven Sllate.

Nothing on this website grants any licence or ownership interest in our branding except where expressly stated.

You must not use our branding in a manner that falsely implies:

  • affiliation;

  • sponsorship;

  • partnership;

  • authorisation; or

  • endorsement by Jorven Sllate.

11. Third-Party Trade Marks

Names, logos and trade marks belonging to third parties remain the property of their respective owners.

Their appearance on our website does not necessarily indicate sponsorship, partnership or endorsement unless expressly stated.

12. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services, including:

  • payment processors;

  • delivery providers;

  • social media platforms;

  • analytics providers;

  • technology platforms; and

  • other websites.

Third-party websites and services operate independently and may have their own terms, privacy policies and practices.

We are not responsible for third-party content or practices merely because a link or integration appears on our website.

This does not exclude any responsibility that cannot lawfully be excluded.

13. Payment Services

Payments may be processed through independent payment service providers.

The payment methods available to you will be displayed during checkout.

Payment providers may apply their own terms, security procedures and privacy practices.

Jorven Sllate does not control the internal systems of independent financial institutions or payment providers.

14. Website Security

We take reasonable steps to maintain the security and integrity of our website.

However, no internet-based system can be guaranteed to be completely secure or continuously available.

Customers are responsible for taking reasonable precautions when using the internet, including protecting passwords and devices.

You must not intentionally:

  • introduce malicious software;

  • attempt unauthorised access;

  • interfere with website security;

  • conduct fraudulent transactions; or

  • disrupt the operation of the website.

15. Website Availability

We aim to maintain reliable access to our website but cannot guarantee uninterrupted availability at all times.

Temporary interruptions may occur because of:

  • maintenance;

  • software updates;

  • technical failures;

  • hosting problems;

  • security measures;

  • network outages; or

  • circumstances outside our reasonable control.

We may modify, suspend or maintain website functionality where reasonably necessary.

16. Disclaimer

Information provided on this website is intended primarily to assist customers in understanding our products and services.

Except where a representation forms part of a consumer transaction or where liability cannot lawfully be excluded, general website information should not be treated as professional legal, financial, medical or other specialised advice.

Customers should obtain appropriate professional advice where required for their individual circumstances.

17. Limitation of Liability

To the maximum extent permitted by law, Jorven Sllate will not be liable for losses arising solely from circumstances for which we are not legally responsible.

However, nothing in this Legal Notice excludes, restricts or modifies liability for:

  • consumer guarantees under the Australian Consumer Law;

  • reasonably foreseeable loss or damage where compensation is legally required;

  • fraud or fraudulent misrepresentation;

  • liability that cannot lawfully be excluded; or

  • any other mandatory statutory right or remedy.

Any limitation or exclusion contained in this Legal Notice must be interpreted subject to applicable Australian law.

18. Consumer Guarantees Take Priority

Statements such as disclaimers, warranty periods or store policies do not replace the consumer guarantees available under Australian law.

Where a provision of this Legal Notice conflicts with a non-excludable consumer right, the applicable law will prevail.

19. Returns and Refunds

Returns, refunds, exchanges and faulty-product claims are governed by our Return & Refund Policy together with applicable Australian law.

Our voluntary return arrangements operate in addition to statutory consumer rights.

For assistance, contact:

hello@jorvensllate.store

20. Shipping and Delivery

Shipping options, estimated delivery periods, tracking and delivery information are explained in our Shipping Policy.

Our current delivery options for eligible Australian orders include:

Standard Shipping
Estimated delivery: 5–12 business days
Cost: Free

Express Shipping
Estimated delivery: 5–8 business days
Cost: Paid and displayed at checkout

Delivery estimates do not remove rights available under Australian consumer law where an order is not supplied within an agreed or reasonable time.

21. Privacy

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Depending on the circumstances, information may be processed for purposes including:

  • processing orders;

  • completing payments;

  • delivering purchases;

  • preventing fraud;

  • responding to customer enquiries;

  • operating and securing the website; and

  • complying with legal obligations.

Please review our Privacy Policy for further information.

22. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes including:

  • essential website functionality;

  • shopping-cart functionality;

  • remembering preferences;

  • analytics;

  • security;

  • performance monitoring; and

  • marketing where permitted.

Further information should be provided through our Privacy Policy or cookie settings where applicable.

23. Electronic Communications

When you place an order or contact us, communications may be sent electronically.

Transactional communications may include:

  • order confirmations;

  • payment information;

  • shipping confirmations;

  • tracking information;

  • return information;

  • customer support responses; and

  • important notices concerning your purchase.

Marketing communications are handled separately and subject to applicable requirements.

24. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including:

  • name;

  • email address;

  • delivery address;

  • postcode;

  • product selections; and

  • other information reasonably necessary to fulfil an order.

If you identify an error, please contact us as soon as possible.

25. Fraud Prevention

We may use reasonable measures to prevent fraud and unauthorised transactions.

An order may be reviewed, held for verification or declined before acceptance where there are reasonable grounds to suspect:

  • fraudulent activity;

  • unauthorised payment;

  • identity misuse;

  • misuse of promotional offers; or

  • other unlawful conduct.

Any personal information used for fraud prevention will be handled in accordance with applicable privacy requirements.

26. User-Submitted Content

Where customers are permitted to submit reviews, photographs or other content, they must not submit content that:

  • is knowingly false or misleading;

  • infringes another person's intellectual property rights;

  • is defamatory;

  • is unlawful;

  • contains malicious software;

  • impersonates another person; or

  • is fraudulent.

We may reasonably moderate content to protect customers, website integrity or legal compliance.

27. Customer Reviews

Where reviews are displayed, Jorven Sllate will not knowingly create or publish fake consumer reviews or manipulate customer feedback in a manner that produces a misleading overall impression.

Reviews reflect the views and experiences of individual contributors and do not necessarily represent the views of Jorven Sllate.

28. Changes to This Website

We may update:

  • website layouts;

  • product ranges;

  • content;

  • policies;

  • features; or

  • technical functionality.

Changes affecting future transactions may take effect when published.

Changes will not unlawfully remove rights already acquired in relation to an existing transaction.

29. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

  • our website;

  • business practices;

  • applicable legislation;

  • regulatory guidance; or

  • our services.

The current version will display the date it was last updated.

30. Governing Law

This Legal Notice is governed by applicable Australian law, including the Australian Consumer Law, together with any applicable State or Territory legislation.

Nothing in this section removes any jurisdictional or procedural rights that a consumer cannot lawfully be required to surrender.

31. Complaints

If you have a concern about Jorven Sllate, a product or an order, please contact us first so we can review the matter.

Email: hello@jorvensllate.store

Where your enquiry concerns an order, please include:

  • your full name;

  • order number;

  • description of the issue; and

  • the outcome you are seeking.

Nothing in our internal complaints process prevents you from exercising any right to contact an Australian consumer protection authority or seek another remedy available by law.

32. Business Identification

Jorven Sllate will provide legally required business identification information on relevant commercial documents and other locations where required under applicable law.

Any Australian Business Number (ABN), registered entity name, business address or other registration information should be displayed only where it accurately corresponds to the entity legally operating the store.

33. Contact

For customer service, legal or general enquiries:

Jorven Sllate
Website: jorvensllate.store
Email: hello@jorvensllate.store

34. Legal Priority

This Legal Notice must be read subject to mandatory Australian law.

If any provision is inconsistent with a right, guarantee or remedy that cannot legally be excluded, the mandatory legal requirement will prevail to the extent of the inconsistency.